Web-based system, allows easy installation and operation of the system;

System configuration according to the customer’s image and values;

Dashboard with real-time information with graphs of affluence by service, location, average waiting time per service, per user and daily affluence;

Allows real-time consultation of the different parameters of customer service;

Allows auditing that leads to optimization of customer services and resources;

Provides tickets and scheduling services via mobile APP;

Provides tickets by voice at the kiosk and through QR code;

Tickets with customizable text and image;

Possibility of defining the order in which customers are called (first come, service, priorities, etc.);

Rerouting customers between services or offices with only one ticket;

Integration with several multimedia contents (such as Corporate TV / Digital Signage);

Possibility of easy integration with other applications;

The communication between the equipment and the server is done by network (LAN, WAN or VPN) using the TCP/IP protocol;

Customizable template / layout design with all available multimedia modules;

Integrated solution with several clinical management softwares;

survey.track module – Customized satisfaction surveys with real-time results;

Specific module for voice call; Office Management; CC – Citizen Card; Virtual tickets (mobile APP + WEB Scheduling);

Notifications to customers and employees via SMS and/or Email;

Signing of Consent Documents (compatible with survey.track module);

CLOUD service with the possibility of managing several services in different locations via the local network or internet.

Second section content — configure numbered lists, texts, and optional download button in backoffice (Site Settings → Queue Management).